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Data Exports

The Data Exports feature enables administrators to generate CSV exports of application and campaign data for offline analysis, compliance reporting, and archival purposes.

What Are Data Exports?

What it is: Data Exports creates downloadable CSV files containing account data from your applications or review decisions from your campaigns. Exports run as background tasks and are stored securely until downloaded or expired.

Why it matters: Compliance teams often need point-in-time snapshots of access data for audits, regulatory reporting, or integration with external governance tools. Data Exports provides a self-service way to generate these reports without direct database access.

Diagram description: A left-to-right flow diagram showing the data export lifecycle. An export is triggered, which runs as a background task to generate a CSV file. The file is stored in Azure Blob storage. From storage, the user can download the file, or after 7 days the file auto-expires.

Key terms:

  • Application Export — CSV containing all accounts and their attributes for a specific application.
  • Campaign Export — CSV containing all review decisions and account details for a completed campaign.
  • Export Status — The current state of an export: Pending, Processing, Completed, or Failed.

Access Data Exports

Navigate to Settings > Data Exports to view and manage your exports.

The Data Exports page displays all exports for your tenant, sorted by creation date (most recent first).

Export List Columns

ColumnDescription
TypeBadge indicating Application or Campaign export
NameDisplay name of the exported application or campaign
StatusCurrent export status with visual indicator
SizeFile size (shown after completion)
RecordsNumber of records in the export
CreatedTimestamp when the export was triggered
ExpiresDate when the export file will be automatically deleted
ActionsDownload and Delete buttons

Export Statuses

StatusDescription
PendingExport request received, waiting to start
ProcessingCSV generation in progress
CompletedExport ready for download
FailedExport generation encountered an error

Export an Application

Purpose: Generate a CSV file containing all accounts in a specific application.

Before you begin:

  • You need Administrator access.
  • The application must have synced data from Hydden Discovery.

Steps

  1. Navigate to the application. Go to Applications and select the application you want to export.

  2. Click Export to CSV. The export button is available in the application details view.

  3. Monitor the export. Navigate to Settings > Data Exports to track progress. The page auto-refreshes while exports are processing.

  4. Download the file. Once the status shows Completed, click the download icon to save the CSV file.

Result: A CSV file downloads containing all accounts, their attributes, and current status for the selected application.

Export All Applications

Purpose: Generate CSV exports for all applications in a single operation.

Steps

  1. Open Data Exports. Navigate to Settings > Data Exports.

  2. Click Export All Applications. A confirmation dialog appears.

  3. Confirm the export. Click Export to queue exports for all applications.

Result: One export per application is created. Each export processes independently and can be downloaded as it completes.

Export a Campaign

Purpose: Generate a CSV file containing all review decisions for a campaign.

Steps

  1. Navigate to the campaign. Go to Campaigns and select the completed campaign.

  2. Click Export to CSV. Available for campaigns that have ended or been completed.

  3. Download from Data Exports. The export appears in Settings > Data Exports once processing completes.

Result: A CSV file containing account details, review decisions, reviewer information, and timestamps for all items in the campaign.

Download an Export

  1. Navigate to Settings > Data Exports.
  2. Locate the export with Completed status.
  3. Click the Download icon.
  4. Save the CSV file to your local system.

Delete an Export

Exports can be manually deleted before their automatic expiration.

  1. Navigate to Settings > Data Exports.
  2. Click the Delete icon for the export.
  3. Confirm the deletion.

Note: Deleted exports cannot be recovered. Trigger a new export if you need the data again.

Export File Retention

  • Default retention: 7 days from creation
  • Auto-pruning: Expired exports are automatically deleted by a background job
  • Storage: Files are stored in Azure Blob Storage with tenant isolation

CSV File Format

Application Export Columns

ColumnDescription
Account IDUnique identifier for the account
Account NameUsername or account name
Display NameHuman-readable display name
EmailEmail address if available
StatusAccount status (Active, Disabled, etc.)
ApplicationApplication name
Last SyncTimestamp of last data synchronization
Custom AttributesAdditional attributes vary by application type

Campaign Export Columns

ColumnDescription
Account IDUnique identifier for the reviewed account
Account NameUsername or account name
ApplicationApplication the account belongs to
DecisionReview decision (Approved, Rejected, etc.)
ReviewerEmail of the reviewer who made the decision
Decision DateTimestamp when the decision was made
CommentsReviewer comments if provided

Troubleshooting

IssueSolution
Export stuck in ProcessingCheck Job History for errors. Large applications may take several minutes.
Export shows FailedReview the error in Job History. Common causes: data sync issues, storage quota.
Download not startingCheck browser download settings. Try a different browser.
Export missing expected dataVerify the application has completed a recent data sync.
  • Data Sync — Configure data synchronization from Hydden Discovery.
  • Job History — Monitor background tasks including export jobs.
  • Applications — View and manage applications.
  • Campaigns — View and manage access review campaigns.

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