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Clients

What Clients Are

What it is: A client is a lightweight agent service installed on your network. It runs data collection jobs on behalf of the Hydden platform, reaching systems that are not directly accessible from the cloud.

Why it matters: Most enterprise environments have systems behind firewalls or on isolated network segments. Clients bridge that gap. They connect outbound to the Hydden platform and execute collection tasks locally — no inbound firewall rules required.

The Clients page in Configuration > Discover lists all registered clients and shows their live status.

Client fields

FieldDescription
NameA label you assign to identify the client
IDUID based on client registration
SiteThe network site this client belongs to
ModulesCollection modules enabled on this client
Connection TargetsBroker addresses the client connects through
StatusOnline (green) or offline (red), refreshable on demand
VersionClient software version
ComponentClient component type
PlatformOS and environment the client runs on
UptimeTime since the client last started

Add a Client

Purpose: Register a new client with your Hydden tenant using a join code generated during bootstrap.

Before you begin:

  • Install and start the Hydden client service on the target machine. See Deploy a Client.
  • Have the 8-digit join code from the client's Bootstrap page ready.

Steps

  1. Open the Clients page. Navigate to Configuration > Discover and select the Clients tab.

  2. Click + Add Client. The Add New Client dialog opens.

  3. Enter the join code. Paste the 8-digit code into the Join Code field. The Client Name and Site fields populate automatically when the code is recognized.

  4. (Optional) Select a template. Choose a client template from the Template drop-down. The template sets the site and module defaults for this client.

  5. (Optional) Confirm the site. Review or update the Site field.

  6. Click Register.

Result: The client appears in the list. Hydden assigns collection jobs based on the client's configured modules and schedules.

TIP

You can also complete registration directly from the client Bootstrap page using the Verify Registration button. See Register a Client for both methods.


Edit a Client

Purpose: Update a registered client's name, site, modules, or network addresses.

Steps

  1. Open the Clients page. Navigate to Configuration > Discover and select the Clients tab.

  2. Click the Edit icon next to the client you want to update. The Edit Client dialog opens.

  3. Update the fields.

    FieldNotes
    NameRename the client for easier identification
    SiteReassign to a different network site
    Connection TargetsAdd or remove broker addresses
    ModulesAdd or remove collection modules
    Advertise (internal/external)Drag chips to reorder — order sets connection priority
  4. Click Update.

Result: Changes take effect on the client's next check-in.


Monitor Client Status

The Clients list shows live status for each registered client.

IndicatorMeaning
Green checkClient is online and reachable
Red XClient is offline or unreachable

Click the status icon next to a client to refresh its status on demand.


View Live Logs

Purpose: Stream real-time log output from a client for troubleshooting collection issues.

Steps

  1. On the Clients page, locate the client.
  2. Click the Live Logs icon (list icon) in the Actions column.
  3. The Node Logs panel opens and streams log output.

NOTE

Live Logs are available for online clients only. The icon is disabled for deleted clients.


Delete a Client

Purpose: Remove a client from the tenant.

Steps

  1. On the Clients page, locate the client.
  2. Click the Delete icon in the Actions column.
  3. Confirm the deletion.

Result: The client is removed. Enable Show Deleted in the toolbar to see deleted clients.


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